Terms and Conditions of

Use for Insider Digital Tools

These Terms and Conditions govern the use of digital tools licensed by Insider Publishing Pty. Ltd. (trading as Insider Guides). By accessing or using any Insider digital tool, you (the Licensee) agree to be bound by the following terms:

1. License and Duration

In consideration of payment of the applicable license fee, Insider Publishing Pty. Ltd. ("Insider") grants the Licensee a non-transferable, non-exclusive license to use the selected digital tool(s) for a period of 12 months from the date of final delivery.

2. Intellectual Property Rights (IPR)

Each party retains ownership of any IPR, software, or materials it contributes to the service. Insider retains all rights, title, and interest in all intellectual property created or developed in delivering its digital tools, including but not limited to software source code, design assets, and documentation.

3. Supported Web Browsers

Insider digital tools are supported on the latest versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

While efforts are made to ensure compatibility, performance on outdated or unsupported browsers cannot be guaranteed.

4. Hosting and Data Storage

Unless otherwise agreed in writing, all digital tools are hosted on Insider’s servers. This allows Insider to provide updates and improvements efficiently and securely.

5. Usage Restrictions

Licensees may not modify, resell, sublicense, reverse engineer, decompile, or otherwise tamper with any part of the Insider software or associated intellectual property without prior written permission from Insider.

6. Warranty

Insider warrants that its digital tools will be free from material defects under normal use. This warranty applies for the duration of the license period.

7. Third-Party Rights

To the best of Insider’s knowledge, the use of its digital tools does not infringe on the intellectual property rights of any third party.

8. Termination

Insider reserves the right to terminate the license if the Licensee breaches any material term of this agreement. Upon termination, all rights to use the software cease immediately.

9. Governing Law

This agreement is governed by the laws of South Australia and is subject to the jurisdiction of its courts.

10. Entire Agreement

These Terms and Conditions represent the full and exclusive agreement between Insider and the Licensee regarding use of Insider digital tools, superseding any prior understandings, proposals, or communications.

11. Content and Data Responsibility

Insider is responsible for the accuracy and functionality of content and data as originally delivered. If the Licensee alters the data, content, or configuration of the tool after delivery, responsibility for accuracy and compliance transfers to the Licensee.

12. Data Privacy

Insider is committed to protecting user privacy. Our digital tools:

  • Do not collect or store personal information, including names, email addresses, or contact details.
  • May collect limited, non-identifiable usage data to improve system performance and user experience (e.g. click interactions, time on page).
  • Are designed in accordance with Australian data protection principles.
  • If hosting or data handling arrangements are changed or integrated with external systems by the Licensee, the Licensee assumes responsibility for privacy compliance related to those systems.

13. Support and Maintenance

As part of the license, Insider provides:

  • Bug fixes and patches for any issues affecting core functionality.
  • Minor updates and improvements at Insider’s discretion.
  • Email-based support for technical issues or questions (response time: typically within 2 business days).